Terms, Conditions and Information of Sale (T&C’s)
(MCS T&C’s supersede all other Customer terms and conditions of sale)
HOW TO ORDER
By phone, fax, email, mail, website, or using our order form in the catalog.
Email: [email protected]
Address: Mistletoe-Carter Seeds
780 Glen Annie Road
Goleta, California U.S.A. 93117
All seeds are subject to availability of crop. If possible, please order in advance. This improves Mistletoe-Carter Seeds (MCS) ability to plan for your needs. All orders are filled on a first order basis.
All prices are subject to change through out the year based on supply and demand.
An order will be considered final after 7 calendar days from the time of the order. Mistletoe-Carter Seeds may consider a request to cancel an order or return seeds upon request. If Mistletoe-Carter Seeds agrees to a cancellation or return, a charge (minimum of 33% or more) will be assessed. To receive credit, the seed must be returned in the same condition that it was sent.
Seed in stock will usually be dispatched within 3-5 business days. Seed not available will be backordered and shipped when seed becomes available. Backordered items will remain on order for only 1 year.
MINUMUM ORDER FEE
A minimum order of $100.00 U.S is required on any one order. A $25.00 fee will be charged for all orders under $100.00 U.S.
We accept Credit Cards (Visa, MasterCard, and American Express), Company & Personal Checks, Cashiers Checks, Money orders and Bank Wires. Any cost to execute Cashier Checks, Money Orders and Bank Wires are at the expense of the customer.
Net 30-Day Terms are extended to Customers who have been pre-approved. Applications are available. Down payments are required on certain large quantity orders.
Overdue accounts will be charged 1.5% per month. Any and all collection costs will be charged to the customer. A bank wire transfer will be charged a $45 fee.
Parcels will be sent via Federal Express for domestic orders and Express Mail Service for foreign orders unless otherwise advised by the customer when the order is placed.
It is the responsibility of the customer to select the appropriate courier and shipment type. We recommend that the selection of the courier and type of shipment take into consideration how perishable the seed is. Any special packaging requirements must be requested at the time of the order and will charged accordingly. We also recommend that foreign orders be sent through a courier that provides parcel tracking. All domestic packages shipped Federal Express will be insured for the value of the seed. Foreign shipments can be insured upon request. The customer assumes all risk of the shipment from the point of dispatch.
PACKAGING & SHIPPING CHARGES
Invoices will include shipping charges based on the selected courier and a packaging charge of US$4.00 for the 1st box/envelope and US$2.00 for each additional box. Unique packaging requests will be charged separately. For domestic pre-paid orders, via check, cashiers check, money orders, contact MCS for shipping and handling charges prior to payment.
FOREIGN ORDER Requirements
The customer is responsible for meeting all regulations for a foreign shipment. Upon request, Mistletoe-Carter Seeds will supply a Phytosanitary Certificate ($75.00) or Certificate of origin ($25.00).
WARRANTY & DISCLAIMER
Mistletoe-Carter warrants that the seed is as described on the container. There is no other warranty expressed or implied. Mistletoe-Carter Seed’s liability is limited up to the purchase price of the seed only and no other remedy. Mistletoe-Carter Seeds is not responsible for the loss of any product, profit or any other indirect, consequential damages.
Seeds should be inspected upon arrival and stored properly. If there is a problem with the quality, quantity or condition of the seed, it must be brought to our attention, in writing, within 7 calendar days of receipt. Mistletoe-Carter Seeds will not consider any claim after seeds have been cleaned, processed, stored, planted, treated, modified or used in any way. Mistletoe-Carter Seeds supplies the best quality seeds that are true to type with good germination. However, germination varies significantly by seed type. If germination problems arise and it is felt that the problem is due specifically to the viability of the seed, please contact us in writing immediately. We will review / investigate your claim. If jointly determined that Mistletoe-Carter Seeds supplied seed that did not meet the minimum germination typical of the specific seed in question, Mistletoe-Carter Seeds will replace the seed or credit the account for the mutually agreed to germination rate difference (minimum germination rates less supplied germination rate). Again, Mistletoe-Carter Seeds limits its liability up to the purchase price of the supplied seed only.
Seeds are warranted only to the original customer, unless agreed to prior to the sale. Seeds resold to another customer are not warranted.
Estimated number of seeds per unit sold is shown in the catalog and on our website. Mistletoe-Carter Seeds does not guarantee the seed count per ounce and these counts should be used as a guideline only.
MCS sales are final based on MCS’s seed count for all seeds sold by the 1000 seed count.
Trade packets (TP) are based on germination and contain enough seed to produce 1000 viable plants.